Privacy Policy

General:

This Privacy Policy applies to the processing of your personal information PeakBot LLC obtains through your use of PeakBot’s Products and Services, and in connection with our customer, service provider, and partner relationships. This is information that you provide to us which personally identifies you, such as your name, email address, or billing information, or other data that can be reasonably linked to such information by a common search engine, such as information we associate with your Google Account (“Personal Data”).  This Privacy Policy describes the types of Personal Data we collect, the purposes for which we collect that Personal Data, the process which may allow the Company to share such Data with any third parties, and the measures we take to protect the security of all Personal Data. It also tells you about your rights and choices with respect to your Personal Data, and how you can reach us to update your contact information or get answers to questions you may have about our privacy practices.

The types of Personal Data we may collect and the reasons for collecting:

All users are contractually obligated to provide PeakBot with the following Personal Data:

  • Name;
  • Email address;
  • Phone number;
  • Billing information;
  • Software usage data;

In the absence of such information, the Company is not able to offer its products or services.

PeakBot uses legitimately collected Personal Data (if any) exclusively for the purpose of provision of necessary technical and client support services. For example, PeakBot periodically sends out email to users describing new features, or other useful information.  By default, PeakBot will use your email address to provide such updates.  Each user can choose not to receive these messages by opting out from the email lists using the unsubscribe instructions and or links  We strongly recommend that you subscribe to these messages.  Also, PeakBot will use your email address or phone number in order to help you retrieve a forgotten password, resolve a billing issue, or any other appropriate and reasonable user communication, or other legitimate business purpose.

A statistical aggregation of Personal Data, in a form that does not identify any single user or a small group of users, may be used for various legitimate [internal] business purposes, such as but not limited to statistical analysis.

Safeguarding your Personal Data:

PeakBot’s internal policies prohibit any employee or agent of the Company who has legitimate access to any Personal Data to use it for any purpose, other than as stated above, including but not limited to trading based on such information. All internal requests to access any Personal Data must be approved by the Company’s members.

Your Personal Data, including your tickers lists, is protected by your password; keep your password safe.

Sharing of Personal Data:

PeakBot will not share your Personal Data, including your email address or your tickerlists, with any third parties without your prior explicit consent.

PeakBot will keep your Personal Data for a minimum of one year. This is necessary and reasonable in order for the Company to be able to provide you with the services you expect.

Legal protection of Personal Data and the rights of users:

Your Personal Data is protected by applicable laws. PeakBot complies with all legally-mandated requirements to ensure such protection.  You can lodge a complaint with our members if you have reasons to believe that PeakBot handles or uses your Personal Data in a manner contrary to the representations made in this Privacy Statement.

Contact us:

If you have any questions about the Privacy Policy please contact us via email with your query at experience@usepeakbot.com